ALL VINTAGE, SECOND-HAND ITEMS & ACCESSORIES ARE FINAL SALES without exception and are not eligible for a return, refund or exchange.
If you have any questions regarding a vintage item please email [email protected] or DM @nstygalaxy.vintage IG prior to purchase as these items are not eligible for refund or store credit.
Vintage / second-hand items are likely to have minor flaws, not limited to; pulling, markings, discolorations, loose threading, and other signs of wear from the previews owner and age.
IN HOUSE LINES (NAKOON – DISCO SUCKERS) & Guest Designers (Capsule Athens) are eligible for a return, refund or exchange.
Please note that all exchanges and returns can only be processed for products in unworn, unwashed and original-factory condition, with complete packaging and accompanying documents, and must be done within the time frame stated below.
Orders in Greece: RETURNS & EXCHANGES within 7 days from receiving the original order through any courier service.
EU / International Orders: RETURNS & EXCHANGES please contact us through email at [email protected] or call +30 210……. and then return the product within 14 days from receiving the original order through any courier service.
*Courier expenses, customs and any other costs that might occur for the returned/ exchanged product are payable by the customer*
NSTYGALAXY is not responsible for customs fees, duties, taxes, or tariffs.
NSTYGALAXY uses ELTA COURIER for most international orders, and each country’s customs duties, taxes, tariffs, etc may vary. As Stated Nstygalaxy is not responsible for these fees and they are not included in the shipping charge. The customer is responsible for any additional charges for customs fees.
Delivery time: 1-5 working days with Elta Courier
Shipping Cost: (€5)
We are happy to offer Free Shipping for orders in Greece exceeding 150€
Cyprus / European Union:
Delivery time: 7-10+ working days with Elta Courier
Shipping Cost: (€15)
The cost is calculated according to the weight of the ordered products. The minimum shipping cost for Cyprus/ European orders is €15.
Delivery time: 10-15+ days with Elta Courier
Shipping Cost: (€20)
The cost is calculated according to the weight of the ordered products. The minimum shipping cost for international orders is €20.
Once an item has been shipped, Nstygalaxy is not responsible if the item is lost, stolen or damaged in transit, Nstygalaxy uses courier priority shipping for most domestic orders.
If a package is lost, stolen or damaged in shipment a claim needs to be filed with the shipping service provider used and not with nstygalaxy. If a package shows that it has been delivered through the tracking number and the customer is unable to locate their package Nstygalaxy is not
responsible and will not use a refund or store credit.
Thank you for familiarizing yourself with our terms prior to purchasing.
As a small business these guidelines help us be able to continue to grow.
If you have any additional questions concerning these topics please feel free to contact us at [email protected]
We greatly appreciate your support.